Services and FAQ’s


FAQ’s

What is a Virtual Assistant/VA?

A Virtual Assistant (VA) is the same as an in-house administrative assistant that works remotely from their own home office.

What can a VA do for me and my business?

The possibilities are endless, but some tasks that you can outsource are:
– Data entry
– Email/calendar management
– Database management
– Basic graphic design (Canva)
– Presentation/document editing
And many more!

What are the benefits of hiring a VA over employing an in-house assistant?

A Virtual Assistant is paid only for the work you need done. You don’t pay a salary, superannuation or tax. You don’t need to provide training or equipment either as a VA is already setup with their own home office and equipment.

How are my business details protected?

I have Public Liability and Professional Indemnity insurance that covers me and my clients work. There are many systems I use that keep your details safe including Last Pass to keep passwords protected.

How do I pay you?

There are 2 ways you can do business with me. You can purchase a block of hours to be used over a 1 month period, this would be paid upfront before work commences. The other option is to pay for work as you go, this would be charged at an hourly rate. I invoice fortnightly for the previous 2 weeks work, and payment is due within 7 business days of receiving the invoice. Payment is via direct bank deposit.

What are some benefits of hiring a VA?

– More cost effective than having a full-time employee
– Helps free up your time
– Lightens the workload of onsite employees
– Reduces the need to train an in-house employee
– Minimal commitment
– Increases productivity

Services

Data entry
Template creation
Graphic design (Canva)
Research

Event support
Administration support
Email management
Plus, many more


Essential Virtual Assistance
ABN 98 950 126 610